IMPORTANT NOTICE ABOUT SHIPPING CHARGES
about 1 month ago
– Tue, Jan 13, 2026 at 10:49:13 AM
Hi- most of you filled out your surveys in September with your credit cards for shipping.
Occasionally someone forgets that they authorized a charge and then doesn't recognize the transaction and initiates a dispute. A dispute, regardless of the outcome, triggers a $15 non-reversible chargeback fee with Stripe, who process your shipping charges.
When this happens, we have no choice but to ask you for that $15 back before we can ship your pledge. So please, if you have any questions, if you change your mind and don't want to pay shipping anymore, save us both some trouble and email help @ hellodeathray.com
We are an extremely small publisher, doing our best to make beautiful books for you. We can't afford to cover these errors, so please help us be proactive so neither of us pays extra money to a bank. They probably can't even draw.
Thanks for listening, books have started to arrive already on the US East coast and the first wave should be in your homes by the end of the week. The European books are in Germany now and waiting to clear customs.
Thanks again,
Team Deathray
US SHIPPING TO BEGIN THIS WEEK
about 2 months ago
– Tue, Jan 06, 2026 at 11:16:52 AM
We are literally in the process of loading 9 (!!) palettes of beautiful weird sci fi into our warehouse in Brooklyn, NYC. Once our spines heal tomorrow we'll begin shipping the US editions, starting with OMNIA, followed by Forma, and then the personalized Lux and merch editions.
If you have any changes or updates, now is the time. And again please email us [email protected] as we don't monitor the Kickstarter site as often.
EDITED TO ADD: the EU books were delayed but should be arriving in port ASAP this month.
LAST CALL TO CHANGE SHIPPING ADDRESS/ORDERS + PRINTING VIDEO FOR NERDS
3 months ago
– Wed, Dec 10, 2025 at 01:36:25 PM
Hello folks, it's horribly cold in NY right now so I wish you something other than horrible cold this holiday season.
This email is to inform you that we're locking orders 48 hours from now (possibly monday, but I'd count on Friday just to be safe).
What does that mean? Locking orders means whatever you've ordered and set as your shipping address, etc, are locked in the backerkit system, whatever shipping costs are charged, and your pledge gets finalized for shipping.
If for whatever reason you don't want your order locked yet (the books will be here in a couple weeks so there's wiggle room but not SO much wiggle room) you can email us at [email protected]
Please don't message us here, as it becomes much harder to track requests, and we don't want to miss anything. Once they're locked they can be unlocked if you absolutely need to change something, so just email us, we're pretty flexible and want to make this process as painless for you ask possible.
IF YOU HAVE NOT RECEIVED YOUR SURVEY please email us so we can update your email in the system and get it to you.
We love you, we thank you, we send you imaginary hugs unless you hate being imaginary-touched, in which case we salute you very warmly from a distance.
Here's a video of the encasing process of the Lux editions (I think? Hard to tell without the interiors) at the printer a few weeks back.
https://www.instagram.com/p/DSGSLRzkVIH/
We're gonna also post a couple of these on our instagram @hellodeathray if you guys are nerds for seeing stuff made.
OMG LOOK AT THESE BOOKS (plus backerkit charges plus customs delays)
4 months ago
– Tue, Nov 04, 2025 at 12:39:11 PM
1. DRIFTER OMNIA LIVES
So, the best news: we got the F&G proofs for each of the volumes and did a bit of a modeling campaign with the books so that you all can see it.
The bad news is based on some incredibly boring customs parameters we've been thrown off several days and may miss our shipping vessel which goes out later this week.
2. TEDIOUS IMPORT DELAYS
We're doing everything we can to make the ship and get the books on their maiden voyage to you. Right now if all goes well it looks like both ships should reach their respective ports sometime in Mid-December. Naval freight dates are imprecise, because they depend on weather and tide and the crew's resilience in avoiding dashed on the rocks of an island of mischievous sirens. Then they're in the hands of the customs process which is completely outside of our control but so far has gone smoothly on our previous campaigns.
3. BACKERKIT CHARGES
We're going to be charging everyone's cards for shipping and add-ons this week to get ahead of any potential backing issues before fulfillment. Due to a glitch, some of your add-ons were charged double shipping and we're going to fix all those totals before a charge is made. IF YOU'RE NOT READY TO LOCK YOUR ORDER DON'T WORRY. Orders are locked for charging, but we can unlock them manually (or we can keep yours open) if you email us and let us know at [email protected]
The most important thing is these books are knockout beautiful and we can prove it to you if you keep on scrolling.
Each and every one of you is our best friend. Thank you for being you.
-Iván and Team Deathray
DRIFTER OMNIA unboxing video with unfortunate voiceover by me
5 months ago
– Fri, Oct 03, 2025 at 01:59:07 PM
I have the world's very first copy of Drifter Lux (I think? Maybe the printer built an igloo out of a hidden cache).
I knew it was gonna be pretty, but it's a hell of a thing to hold in your hands.
I don't seem to be able to upload videos here, so:
https://www.instagram.com/p/DPWqG9VDu_F/
